VidCruiter Looking for Implementation; Technical Support; Saas at Tamil Nadu Full Time

Why Start a Career with VidCruiter?

“I love working from home! I save money on travel expenses and never have to worry about getting stuck in the Philippines’ heavy traffic. It is also safe and better, there’s no need for me to be absent from work due to unsafe traveling reasons.”

• Russell, Remote Team Manager with VidCruiter

Why Work at VidCruiter?

VidCruiter is a recognized Great Place to Work®. We are a strong team that is making a real difference by virtually connecting employers with qualified job seekers around the world. As a fast-growing company, we offer limitless opportunities for advancement and professional development. You will feel right at home thanks to our welcoming, collaborative company culture.

At VidCruiter, we take pride in the work we do. There is a reason why we’re continually named an industry leader by popular software review site G2.

Stop counting the days; start making your days count. If you want to collaborate with our team of experts and contribute towards our success and be recognized for your work, then VidCruiter is the place for you!

About the position

Job Title

Implementation Analyst Bilingual (French/English)

Location

Remote

Schedule

40 Hours per Week, Monday to Friday, 10am to 6pm ADT

Be a part of our growing team of 80+ employees working remotely! At VidCruiter, we offer a very welcoming environment with an excellent work-life balance. We work as a team and have an all-hands-on-deck approach to everything we do. With a constantly growing company, you will always have something new to learn and do. Our motto is continuous improvement and the VidCruiter team is there for you every step of the way to make sure you succeed. If you’re looking for an exciting opportunity in an innovative and ever-changing industry – VidCruiter is the company for you!

We are looking for motivated Implementation Analysts to help each of VidCruiter’s departments with a variety of different tasks. Implementation Analysts are a vital part of our organization that keeps VidCruiter running 24/7/365.

Job Description:
Implementation Analysts are expected to work 40 hours a week (5 8-hour shifts). They will work with a team of Implementation specialists to help successfully onboard new clients.

Responsibilities:
Implementation Analysts will be accountable for an array of secretarial and data entry work. They may also be asked to work on other projects and assignments as needed. Typically, you will be expected to:

Join client calls to take notes and document action items

Support an Implementation Team in staying organized on administrative tasks

Take direction on position builds and other tasks as required

Requirements:
Must be bilingual in English and French (oral and written)

A minimum of 3 years of client-facing experience (ie. customer service or technical support)

English language proficiency (reading and writing)

An “Always Learning” attitude

Flexible & Adaptable

Proactive with work that needs to be completed

Advanced skills in Microsoft Office Suite or Google Suite

Must have a functional computer (Laptop or Desktop)

Access to a stable internet connection

Must be available to work Monday to Friday,10am to 6pm ADT

Benefits:
Highly competitive salary – monthly salary rate of $550 USD

Performance-based bonuses

Night Differential Premium for agents who work the graveyard shift (local time)

10 days Paid Vacation and 3 days allotted for Sick Leave that can be used yearly

Subsidized Internet upgrade

Opportunity for advancement

Want To Know More – We don’t blame you!

The following link will direct you to a post published by the Founder of VidCruiter and Council member with Forbes, Sean Fahey. In his post titled “Five Lessons Learned from The Waves of Change In 2020,” he enlightens us on how the challenges brought on by COVID-19 are not seen as an obstacle but instead present us with opportunity. To read more, click on the Forbes Link.

We thank all applicants for their interest, only those selected for interviews will be contacted.

VidCruiter is committed to ensuring, equal employment opportunity regardless of sex, race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We consider qualified applicants and will meet the needs of those requiring reasonable accommodations. If you have a special need that requires accommodation during any stage of your recruitment process, please email our HR Team at [email protected].