Vmware Hiring For Network Engineer/Senior Advanced Network Engineer at Bengaluru / Bangalore ,  Full Time

Business Summary
VMware is a global leader in cloud infrastructure and business mobility. VMware accelerates customers digital transformation journey by enabling enterprises to master a software-defined approach to business and IT. With VMware solutions, organizations are building extraordinary experiences by mobilizing everything, responding faster to opportunities with modern data and apps hosted across hybrid clouds, and safeguarding customer trust with a defence-in-depth approach to cybersecurity.
At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Do you dare to do the stuff you’ve always dreamed about Dare to explore at .
VMware offers cutting-edge cloud infrastructure and security services to companies of all shapes and s. Our world is all about technology, and that world is growing because the imagination, ingenuity and talent of our teams knows no bounds. We believe that creativity sparks innovation and inspires our employees to think of VMware differently and change the world around them.
Team Overview
The NSX Advanced LB (Avi Networks) Technical Support Engineer (TSE) team provides 24×7 technical support to vmware customers spread across the globe. VMware TSE team provides time-zone optimized coverage globally. TSE team supports NSX ALB and it’s features deployed in Private, Public & Hybrid clouds by our global enterprise customers. The VMware TSE team members are the best of the best supporting business-critical applications in a different cloud eco-systems. A commitment to excellence and customer advocacy pervades the VMware TSE team and the work environment fosters intellectual stimulation through exchanges with internal and external customers.
Responsibilities:
On a day to day basis, you’ll be responsible for a variety of initiatives, including:

• Able to self-drive customer requirements and prioritize work
• Function as technical point of contact for customer issues
• Drive communication between customer and engineering teams, providing detailed communications and instructions
• Able to create IN-DEPTH technical issue and resolution root cause analysis (RCA)
• Identify and report product issues and prioritize resolution with the engineering teams
• Create and maintain knowledge base articles to prevent & resolve similar issues quickly
• Weekend and public holiday coverage availability

Requirements:

• 2+ years of experience
• Enterprise Technical Support experience
• Strong knowledge of L4-L7 protocols
• Knowledge of web technologies like HTTP/HTTPS/REST API
• Knowledge of networking components (Routing, Switching, Firewall, TCP/IP, etc.)
• Understanding of Loadbalancing concepts
• Understanding of Public & Private cloud ecosystems (Ex: VMware, AWS, OpenStack, Kubernetes etc)
• Excellent communication, time management, and process adherence skills

Desired Skills/Qualification:

• Hands-on experience with diverse networking devices like routers, switches, firewalls
• Working experience in Load-balancer/ADCEg: Citrix Netscaler or F5
• Experience in Analytics technologies like vRNI, Citrix NMAS, Solarwinds
• Working knowledge in cloud eco-systems like OpenStack, ESXi, OpenShift, AWS, Docker, Azure, GCP is a plus
• Knowledge on Linux OS is a plus
• Experience with REST API or in Python/Java programming is a plus
• Familiarity with DevOps tools like Ansible, Puppet, Terraform is a plus

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.