Vmware Hiring For Network Virtualization Engineer at Bengaluru / Bangalore ,  Full Time

Why will you enjoy this new opportunity
As an Enterprise Network Virtualization Engineer, you will be engaged with cutting edge designing, implementation, problem solving and troubleshooting NSX products and services. You will be responsible to provide technical support to both staff and customers who are working to implement VMware NSX platform and related products.
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Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing

• Within 30 days of employment, become competent with basis Data center fundamentals, VMware network virtualization guidelines and standard operations.
• Withing 90 days you will become a trained engineer on NSX products implementation, configuration, management and understanding its platform architecture and design
• In 180 days, you will be in a position to attend customers on low severity cases and help them rectify the issues related to NSX products and become a break-fix asset to the technical team.
• Within 360 days along with the above, you will be a trained professional in troubleshooting NSX products and attend production impact issues and become an independent Network virtualization break-fix professional.

The Work: What type of work will you be doing What assignments, requirements, or skills will you be performing on a regular basis
Your regular activities may be modified to suit your professional strengths, but you can expect a variety of the following assignments:

• Troubleshoot, analyze, investigate and fix NSX related issues.
• Respond to customer inquiries – via email and telephone.
• Work on Sev1 to Sev5 break-fix cases under Salesforce CRM tool
• Be an advocate for network virtualization, educate GSS on the NSX platform
• Mentor and provide training to other technical GS staff in Network troubleshooting topics.
• Own and drive the Customer Experience throughout the lifecycle of the Service Request to resolution.
• Resolve all Technical issues through diligent research, reproduction, and troubleshooting.
• Work directly with staff in quality assurance, engineering, sales, marketing, operations, and administration to resolve problems
• Document all technical inquiries develop and review content for knowledgebase.
• Participate in testing alpha and beta products and provide feedback to Engineering.
• Troubleshoot and engage with NSX Engineering on customer reported issues, including identifying viable workarounds.
• Travel to Customer sites and represent VMware GSS

What is the leadership like for this role What is the structure and culture of the team like
The hiring manager for this role is NSX APAC Leadership which looks after the diverse technical and leadership team based out of Bengaluru, Karnataka, India. The team currently possesses more than 30 skilled, Dynamic professionals working under a transparent environment with open culture at work, encourage to learn from others, teach other and grow along with others being collaborative and courteous.
Where is this role located
Flexible: The role is considered flexible and will be a mix of working from a local VMware office and remote depending on your preferences and the arrangements determined with your future manager. You will be expected to live within a reasonable non-daily commute of the office.
What are the benefits and perks of working at VMware
You and your loved ones will be supported with a competitive and comprehensive benefits package.
Below are some highlights, or you can view the complete benefits package by visiting .

• Employee Stock Purchase Plan
• Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
• Generous Time Off Programs
• 40 hours of paid time to volunteer in your community
• Rethink’s Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
• Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
• Wellness reimbursement and online fitness and wellbeing classes

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.