The Elevator Pitch: Why will you enjoy this new opportunity
Are you passionate about learning new technology and solving complex problems for key customers VMware has a Technical Support role for you. As Manager of the Storage support organization, you will have the responsibility to manage and lead a highly-skilled technical support team driving the adoption of our Storage Products. Your team will be responsible for the success of VMware’s most strategic customers and partners, requiring the development of strong and lasting working relationships.
Our Global Support organization supports over 250,000 companies in 100+ different countries, and you can be part of an extraordinary team in an energetic, creative, and collaborative business environment. You will be at the forefront of the work from anywhere transformation helping our customers shift their workforce to remote and hybrid, which has only been accelerated by the worldwide pandemic.
Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing
As a Technical Support Manager in the Storage domain, you will have the opportunity to work with the existing senior management team in the design and implementation of the strategy, operational models, and tactics of our leading-edge technical support organization.
The Work: What type of work will you be doing What assignments, requirements, or skills will you be performing on a regular basis
As a Technical Support Manager in the Storage domain, you will work closely with our Senior Support Leadership team including other Managers/Sr. Managers of Technical Support, Directors of Technical Support, Engineering, Sales, and Product Marketing teams to ensure that VMware is delivering overall superior service and support to our cloud customers.
In this role you will:
What is the leadership like for this role What is the structure and culture of the team like
Where is this role located
What are the benefits and perks of working at VMware
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
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