Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.
Role | Zonal Technical Manager |
Job Level/ Designation | M2 |
Function / Department | Technology |
Location | Mumbai |
Hiring Manager | |
Job Purpose | Ensure implementation of operational policies and procedures at Zonal Level. |
Key Result Areas/Accountabilities | -Complete Responsibility of monitoring and driving Operations SLA at Zonal Level – Ensure implementation of operational policies and procedures at Zonal Level. – Conduct periodic audit and inspection to ensure that testing and measurement equipment is available and being utilized by the field staff as per laid down norms and procedures. – Design and implement strategy for expanding operational support services. – Provide support to community Projects in respective zone – Provide support to corporate customers in respective zone – Assume overall responsibility for supporting technical customer care as per laid down norms as well as monitoring of complaint resolutions. – Analyze training needs of operations staff and co-ordinate with Functional Training Team. – Ensure timely execution of special projects/ up-gradation assignments. – Establish measure of performance and monitor performance of Operations staff |
Core Competencies, Knowledge, Experience |
|
Must have technical / professional qualifications | B-Tech Electronics and Telecommunications with 6+ years of experience |
Vodafone Idea Limited(formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership
Job Description Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and...
Apply For This JobHurry up | now get chance to work in Shipping Industry like Shipyard, Cruise and many more for Domestic and...
Apply For This JobJob Description Understand business requirements and translate them into technical implementation Make architectural decisions to make the application more modular...
Apply For This JobJob Description Sr. Embedded Software Engineer – L4 Experience: 8+ years Salary : EUR 2,560 – 3,600 / month Expected...
Apply For This JobTask Includes: Maintain and grow sales relationships with existing clients.Identify and solicit potential clients.Assess clients needs, recommend or assist in...
Apply For This JobCall & WhatsApp to Pooja-9311529770 Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival....
Apply For This Job