We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software problems and help our customers install cloud based applications and programs.
Technical Support Engineer responsibilities include resolving software issues using remote desktop connections to provide immediate support. You will use email, phone and chat applications to give clients quick answers to simple IT issues. For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals.
To be qualified for this role, you should hold a degree in a relevant field. If you’re naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, we’d like to meet you.
Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate solutions to their technical problems.
Responsibilities
Requirements and skills
Job Types: Full-time, Regular / Permanent
Salary: ₹15,000.00 – ₹25,000.00 per month
Benefits:
Schedule:
Supplemental Pay:
Ability to commute/relocate:
Education:
Experience:
Expected Start Date: 31/03/2022
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