Do you have IT support experience, and are you seeking a new job in Gurugram? Webhelp is looking for an IT and Security Area Manager, and the role comes with an attractive salary and benefits package.
The IT and Security Area Manager is responsible for enforcing and maintaining the security and IT solutions at the WFM Office (On-site). WFM employees, working at the office, use both Mac and Windows computers.
To give you an idea of how this flexible role would look and feel, here are some of the things you could expect to do:
Controlling the adherence of our client CCSR (Contact Center Security Responsibilities) at the office in India and reporting and acting in case of any deviations or breaches
Being a good observer and able to act fast whenever you become aware of a potential security breach
Taking responsibility for site IT, you are the point of contact for IT related issues at the site and part of a global IT support team led by a Site IT program manager – Global Account
Participating in client assessments, where they check compliance with the security rules
Taking ownership of the equipment process at the office ensuring a smooth running of computers and ensuring functionality of them
Performing updates, rollouts and participating in implementation projects
To apply for this IT Support role, you will need IT Support for MAC, Windows desktop, laptop devices. You will also require:
Previous experience working with international English-speaking clients (not negotiable)
Experience in an iOS/macOS environment
An understanding of IT Security best practices
Understanding of ISO 27001, networking concepts, standard network typology and flow of IP traffic from endpoint
Experience in IT support and/or IT security
Understanding of the difference between, switches, firewalls, and routers
Knowledge of VPN services including problem solving and user rights
In return for your knowledge and expertise, you will receive a favourable salary and benefits package.
To apply for this full-time IT and security area manager position in Gurugram, please contact Webhelp today.
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Job Reference: IN01297