Handling technical support tickets & customer queries effectively
*Maintaining& providing constant support to clients as per the given SLAs
*Handling L1& Phone Support issues
*Handle tickets/live chats efficiently
*Respond to service down alerts promptly
Desired Candidate Profile:
*Candidates with RedHat, MCSA Certification/Training, or IT background to apply
*Good communication skills
*Ability to deal with clients & their query
*Logical thinker & Ability to Multitask
Job Type: Full-time
Salary: ₹100,000.00 – ₹350,000.00 per year
Schedule:
Ability to commute/relocate:
Experience:
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