WEFIXIT Enterprise Computer Solutions Pvt. Ltd. Looking for Technical Support Engineer (L2) at Ludhiana, Punjab Full Time

Job Summary

• Excellent Knowledge of Windows, Mail Configuration and MS Outlook, Thunderbird, MS Office.
• Desktop Support up to Client Level including Hardware, Software, and Networking Problems
• Installing, configuring, and troubleshooting Symantec Endpoint Protection Manager.
• Installation and troubleshooting of applications like MS-office, Oracle, Acrobat Reader, office, and basic software.
• Installation & troubleshooting of Local and Network printers.
• Should perform user account creation, deletion, and configuration.
• Installation and troubleshooting of local print Configuring and Troubleshooting of MS OUTLOOK/Thunderbird note-To solve the technical problems remotely.
• Installed, configured and maintained the regular updates of Antivirus.
• Monitoring call escalation level, remote helpdesk to high profile user or above through Net meeting or telephonic.
• Communicate and work closely with team members to assist and troubleshoot.
• Troubleshooting day to day activities of users regarding mails and application.
• Should have Hardware and OS knowledge to support Windows environment
• Knowledge of installing, configuring and troubleshooting Desktops, Laptops and Printers
• Should have experience on LAN/WAN Connectivity and Network Cabling
• Call management, Helpdesk , Call coordination.
• Knowledge of DT / LT / LAN & Printers & able to give telephonic support, Printers (DMP, LJ, Line)
• Should be comfortable with field work/visiting clients as and when required

Responsibilities and Duties

• Desktop Supportup to Client Level including Hardware, Software and Networking Problems
• Installing, configuring and troubleshooting Symantec Endpoint Protection Manager.
• Installation and troubleshooting of applications like as MS-office, Oracle, Acrobat Reader, office, and basic software.
• Installation & troubleshooting of Local and Network printer.
• Should perform user account creation, deletion, and configuration.
• Installation and troubleshooting of local print Configuring and Troubleshooting of MS OUTLOOK/Thunderbird note-To solve the technical problems remotely.
• Installed, configured and maintained the regular updates of Antivirus.
• Monitoring call escalation level, remote helpdesk to high profile user or above through Net meeting or telephonic.
• Communicate and work closely with team members to assist and troubleshoot.
• Troubleshooting day to day activities of users regarding mails and application.
• Should have Hardware and OS knowledge to support Windows environment
• Knowledge of installing, configuring and troubleshooting Desktops, Laptops and Printers
• Should have experience on LAN/WAN Connectivity and Network Cabling
• Call management, Helpdesk , Call coordination.
• Knowledge of DT / LT / LAN & Printers & able to give telephonic support, Printers (DMP, LJ, Line)
• Should be comfortable with field work/visiting clients as and when required

Required Experience, Skills and Qualifications

Min. 2 years of experience in computer hardware and networking

Job Type: Full-time

Salary: ₹15,000.00 – ₹18,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance

Shift:

Experience:

• total work: 3 years (Preferred)

Speak with the employer
+91 9316122025