Wells Fargo Hiring For Senior Systems Operations Engineer at Bengaluru / Bangalore Full Time

About this role:
Wells Fargo is seeking a Senior Systems Operations Engineer…

In this role, you will:

• Troubleshoot Complex / escalated network issues for wells fargo Bank
• Participate in Major Incident Management conference calls and associated bridge-lines
• Work on tickets escalated from Tier 2 Support
• Work on incidents in accordance with Integrated Operations Manage Incident Process Configuring of network devices (on back of break fix)
• Work with Advanced technology functions (priority support) / Cisco TAC
• Work like an SME for the entire network infra of the bank suporting technologies like routing/switching/F5/Firewalls/Proxies.
• Mentor / train tier-1 / tier-2
• Open Change controls and emergency break-fix Change Records
• Engage Cisco (NOC and HTTS) Support
• Work on Sniffer/ Infinistream capture
• troubleshoot issues related to Firewalls/Load Balancers/Proxy appliances
• Work with vendors / vendor escalations (on complex issues)
• Functionally aligned to the manager and work closely

Required Qualifications, International:

• Experience in Network Operations, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 5+ years of network support experience in NOC Operations or similar environment.
• Excellent understanding on Routing & Switching concepts (RIP / OSPF / BGP)
• Ability to quickly analyze and troubleshoot data and voice network outages. Resolve Large admin/Enterprise issues for the bank.
• Extensive hands on experience in all Cisco Routers / Switches / Wireless devices Cisco / Checkpoint Firewalls, F5 Load Balancers, IP subnetting, Layer 2-4 stack understanding, VoIP, QoS, MPLS, SDWAN
• Experience on Arista hardware is a plus.
• Excellent Customer Service Skills and communication skills.
• Ansible knowledge is a plus
• Mandatory – CCNA and (At least one CCNP Level Test Completed, CCNA Specialties, F5, MCSE)

Shift : Sun-thurs (

We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US:All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.