Wesco Looking for (India) Senior Manager – IT at India Full Time

Bachelor’s Degree in computer science, Information Systems or related field

10+ years of experience in analysis, design, development and deployment of large-scale IT projects

Strong working knowledge in leading the support and maintenance organization using ITIL framework

Skilled knowledge on REST, HTTP, API lead connectivity Any point MQ, JSON, XML, web services, RAML, Postman

Roles and Responsibilities

Responsible for setting up and monitoring operational standards and processes through ITIL framework to increase the operational efficiency and throughput.

Work independently to coordinate, troubleshoot, solve complex Integration issues

Hands on experience in influx reduction, tech debt reduction

Experience with Security implementations (OAUTH, SSL, SAML)

Proactively manage the system integrations, Test results and defects before support transition

Iteratively develop and improve the Integration documentations

Develop SOPs, KEDB and bring in automations for operational efficiency

Develop strategies and Implement Knowledge Management within API COE

Set up, lead and conduct RCA discussions and closure of Incident, Problem, Change and Service tickets

Drive the support organization with the key KPIs and ensure the SLAs are met

Develop support event calendar, work schedule, program estimates and produce status reports to executives and stake holders

Deep understanding on the CICD, release management (Standard, Normal and Emergency) for API deployments

Proactively work with Vendor product teams on platform maintenance, tech currency maintenance, patches, upgrades

Deep Understanding on Integrations Patterns and Event driven architecture

Understanding if IaaC using Terraform, CloudFormation, ARM

Understanding for Containerization (Docker, ContainerD) & Container Orchestration (Kubernetes, swarm, OpenShift)

Compliance Audit Assessment for Cloud & API Services

Hands experience on Deployment & Management of Cloud resources Not limited to vNET, Storage, Virtual Machines, SQLDB

WESCO International, Inc., including its subsidiaries and affiliates (“WESCO”), is an Equal Opportunity and Affirmative Action Employer. It is the policy of WESCO to not discriminate against any job applicant or employee based on age, race, religion, color, handicap, sex, physical condition, disability, sexual orientation, gender identity, national origin, or protected veteran status or any other protected status. This policy includes but is not limited to the following: recruitment and employment, promotion, demotion, transfer, compensation, selection for training including apprenticeship, layoff, or termination.

WESCO International, Inc. (NYSE: WCC), a publicly traded FORTUNE 250 company, is a leading provider of business-to-business distribution, logistics services and supply chain management solutions. Pro forma 2019 annual sales were over $17 billion, including Anixter International which it acquired in June 2020.

WESCO offers a best-in-class product and services portfolio of Electrical and Electronic Solutions, Communications and Security Solutions, and Utility and Broadband Solutions. The company employs over 18,000 people, maintains relationships with over 30,000 suppliers, and serves more than 150,000 customers worldwide. With nearly 1.5 million products, end-to-end supply chain services, and leading digital capabilities, WESCO provides innovative solutions to meet customer needs across commercial and industrial businesses, contractors, government agencies, institutions, telecommunications providers, and utilities.

WESCO operates nearly 800 branch and warehouse locations in over 50 countries, providing a local presence for customers and a global network to serve multi-location businesses and multi-national corporations.

At WESCO, we build, connect, power, and protect the world. We have the capabilities and expertise to deliver the latest technologies, including: Industrial networking, Intelligent buildings, Cloud computing, Alternative energy, Broadband communications, Critical infrastructure protection, LED lighting retrofits, and Physical security.