Responsibilities:
Respond to user requests for service, troubleshoot problems and help develop solutions
Support application software.
Identify and report system issues to vendors. Monitor and test resolution of those issues sent to vendors.
Record activities, solutions and other responses to requests for service.
Contribute to Bolt IT technical documentation and participate in policy, procedure, and standards development.
Develop and provide user training for basic hardware and software use.
Assist users in determining appropriate software solutions to meet needs.
Maintains open communication and positive working relationships with staff.
Provide backup technical support for JAMF, OKTA, and other system related issues
Perform other duties/projects as assigned.
Requirements:
Ability to prioritize tasks and efficiently manage time.
Strong oral and written communications skills
Ability to respond effectively to inquiries or complaints.
Ability to prioritize tasks and efficiently manage time.
Ability to define problems, collect data, establish facts, and draw valid conclusions
Basic understanding of MacOS and Windows OS
Bolt is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. If you have a disability or special need that requires accommodation, please let us know.
Explorance is a rapidly growing software company recognized for its unique workplace culture. We strive to be the best we...
Apply For This JobHi friends, We are hiring for the position IT infrastructure DR: Experience : 7 to 9 years Notice period :...
Apply For This JobAbout Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience...
Apply For This JobInfibrain Technologies LLP 607-The Spire,Near Ayodhya Chowk,150 Feet Ring Road,Rajkot – 360007Web: www.infibrain.com Infibrain Technologies LLP is a global enterprise...
Apply For This JobGreetings From ARvee Solutions!!! We are hiring for the position of “Network Engineer”.Required only male candidates. Qualification: Diploma / B.E(Computer...
Apply For This JobPost: Android / IOS Developer Salary: 30k – 40k Experience: 1 – 3 yrs Location: Rajkot Skills: Should have proficiency...
Apply For This Job