Western Digital Looking for Principal Engineer- Pre-Sales Solution Architect (CTS) at Bengaluru, Karnataka Full Time

We deliver the possibilities of data. You define what’s possible.

The power of data is undeniable. A world that’s more predictive, more productive and more personal enables smarter decisions, breakthrough discoveries and deeper connections. As a leading provider of data storage devices and solutions, Western Digital delivers the possibilities of data. Join the team and define what’s possible.

Job Description

This position is to develop, grow and support Enterprise Account base and meet the assigned sales quotas in a defined territory in strong collaboration with the international Sales Team. Through a combination of deep storage expertise and extensive field experience manage all technical activities during the sales cycle. The Candidate must possess the ability to convince technical decision makers of the merits of WESTERN DIGITAL’s portfolio and must be comfortable with live customer demonstrations, presentations and solution architectural design.

ESSENTIAL FUNCTIONS:

• Technical PreSales of Western Digital storage products (HDD, SSD, JBOD & NVMeoF JBOF storage solutions). Present WESTERN DIGITAL products and technologies to customers and partners and represent WESTERN DIGITAL at industry conferences, trade shows and User’s Group meetings.
• Assess and understand customer requirements and infrastructure to design appropriate solutions. Identify risks and provide recommendations to implement these. Facilitate, deliver and manage customer evaluations of the storage system. Convey the message internally to engineering and marketing teams. Coordinate complex technical projects and programs and define project plans and subsequent project management.
• Drive and lead the whole qualification / POC process (provide samples, regular follow-up on qualification status, solve technical problems during qualification). Conduct hands-on demonstrations of the Platform Solution along with Enterprise HDD’s and SSD’s. Document final test results and subsequent lessons learned.
• Develop tight relationships with customer technical personnel which result in incremental opportunities for WESTERN DIGITAL’s portfolio.
• Work hand-in-hand with Engineering and other cross-functional organizations to resolve issues.
• Develop technical responses to RFls and RFPs
• Work with Ecosystem ISV / IHV in combination with WESTERN DIGITAL’s Engineering and Business Development and Marketing Team to prepare storage solutions and maintain strong relationships to create new opportunities.
• Develop tight relationships with customer technical personnel which result in incremental opportunities for WESTERN DIGITAL’s portfolio.
• Mentors to Sales, Business Development, and Marketing Teams.
• Regular exchange inside the worldwide engineering team.
• Provide customer and market input to Product Management, Engineering, Customer Service, and other pertinent groups within WESTERN DIGITAL’s portfolio.
• Stay updated on major competitive landscape and industry developments be capable of handling customer inquiries on these matters. Explore and analyze different designs and applications to evaluate new opportunities or requirements
• Perform Hands-on testing of the storage product in customer applications, software, and hardware. Perform technical and benchmark tests
• Develop white papers, technical briefs, case studies, and other tools to be leveraged by the Platforms and eSSD’s.

Qualifications

• Minimum Education: Bachelor’s in Computer Science / Electronics engineering or equivalent field experience.
• Minimum Experience: >5 years of Technical Pre-Sales Storage related experience with server/storage vendors. Experience in handling Fortune1000 companies.
• Strong technical skills.
• Highly competent, self-directed. Excellent writing and verbal communication skills
• Ability to develop and effectively communicate business cases and justifications to internal and external stakeholders as required to drive the business forward
• Strong team player who can collaborate with colleagues
• Flexibility to Travel

KNOWLEDGE REQUIREMENTS:

• Expertise in customized storage solutions such as SDS,object storage system installation, backup, archive, data migration, and application storage provisioning and backup and recovery procedures.
• General storage industry knowledge and understanding; interoperability; competitive landscape.
• Expertise in troubleshooting and interfacing with storage systems, S3, NAS, and SAN.

Experience in HPC environments, object storage, storage filer applications such as NAS (CIFS, NFS), backup applications and data migration tools or techniques, and archival.

• Experience in working with server environments running UNIX, Linux, or Windows

Hands-on networking experience and troubleshooting with Fibre Channel and Ethernet/iSCSI technologies.

• Experience with large scale IT Integration or Consolidation programs preferred, e.g., experience in solution integration in a pre-sale (or post-sales) capacity through calling third-party APIs, preferably with object storage technology

Additional Information

All your information will be kept confidential according to EEO guidelines.