White Horse Manpower Consultancy Private Limited. Hiring For Hiring For International Technical Voice Support with EnglishHindi at Bengaluru / Bangalore Full Time

Technical:

Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting

Customer :

Banking / Insurance / E Commerce / Telecom / Airline ticketing / Medical Billing / AR Calling / Accounts / Hospital Billing / Physician billing

Job Designation: L1 Associate and L2 Senior Associate L3 Specialist

Roles and responsibilities:

Engaged in handling calls of Enterprise & different business units (Internal & External)

Provide World Class Customer Service.

Strong customer service approach to dealing with people at all levels internal and external.

Strong administrative skills: organized, efficient and versatile.

Excellent verbal and written communication skills.

Pleasant, professional, and courteous personality.

Ability to work effectively in a team environment.

Need to maintain Accuracy in Reports.

End to Transaction of Reports.