Profile – IT Network Administrator Location: Marathahalli , Bengaluru, Karnataka Exp.- 1+ years Skill set: LAN Crimping, IP Addressing, Sub-netting, VLAN, Trunking, Network Troubleshooting, Operating System, Drivers & Software installation, Desktop Troubleshooting, Data backup & Restore, Office 365 & G-Suite. Will be added advantage if having knowledge on IP Telephony. Internal IT support. Ensure the uptime of 99.5% for Internal IT support Devices which includes Internet, WIFI, Networking and IP Telephony equipment. Understanding of switching/routing techniques, IP addressing and outage management skills Resolution of Customer Tickets with defined SLA of 95%. Fault finding, troubleshooting, issue resolution and fault escalation within agreed SLA’s (Remotely) flexibility. Work in tandem with L2 / L3 to resolve escalated issues. Rega
Skills
IT support, IP addressing, L2, L3, LAN Crimping, VLAN, Trunking, Network Troubleshooting
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