WhiteSlips Job Management Consultants Looking for Head of Information Technology at India Full Time

The job duties and responsibilities for the role of managing and supporting the IT setup of SSC (Shared Services Center) for Enterprise Applications, Network, and Hardware include:

Solution Designing: Develop and propose effective IT solutions to enhance operational efficiency and meet business requirements.

Software Evaluation and Selection: Assess and choose appropriate applications that align with the organization’s needs and objectives.

Automation and Digitization: Collaborate with the operations team to automate and digitize SSC processes, improving workflow efficiency.

Budgeting and Monitoring: Develop and manage budgets for IT requirements, including regular monitoring and

periodic upgrades to ensure optimal performance. Responsible for budgeting and tracking SSC IT expenses, ensuring

financial alignment with organizational goals.

Maintenance and Security Audit: Oversee the maintenance of all applications and conduct regular security audits to identify and address vulnerabilities.

Infrastructure Management: Understand and manage both in-house and cloud infrastructure setups, ensuring proper maintenance and monitoring of usage.

Root Cause Analysis: Possess the ability to investigate and identify the root cause of technical issues, providing permanent solutions to prevent recurrence.

Technological Awareness: Stay updated with the latest technologies and trends to incorporate relevant advancements into the SSC’s IT infrastructure.

Vendor and Partner Collaboration: Experienced in working closely with vendors and partners to achieve mutually beneficial outcomes. Effectively negotiate contracts and ensure delivery of high-quality products and services.