Stakeholder Interaction
Stakeholder Type
Stakeholder Identification
Purpose of Interaction
Internal
Lead Software Developer and Project Manager
Regular reporting & updates
Software Developers
For work coordination and support in providing testing solutions
External
Clients
Provide apt solutions and support as per the requirement
Display
Lists the competencies required to perform this role effectively:
Competency Levels
Foundation
Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance.
Competent
Consistently demonstrates the full range of the competencywithout guidance. Extends the competency to difficult and unknownsituations as well.
Expert
Applies the competency in all situations and is serves as a guideto others as well.
Master
Coaches others and builds organizational capability in thecompetency area. Serves as a key resource for that competency and isrecognised within the entire organization.
Deliver
No.
Performance Parameter
Measure
Continuous Integration, Deployment & Monitoring of Software
100% error free on boarding & implementation, throughput %,Adherence to the schedule/ release plan
Quality & CSAT
On-Time Delivery, Manage software, Troubleshoot queries
Customer experience, completion of assigned certifications for skillupgradation
MIS & Reporting
100% on time MIS & report generation
Record to Report – DOP
The employee will be required to do the following tasks- 1. Be proficient in basic computer skills(Excel, Word, PDF). 2....
Apply For This JobDuties Creating and maintaining server infrastructure that relies on VMware products like vCenter, ESXi & Hyper-V. Managing host storage Managing...
Apply For This JobJob Title: L3 Network Engineer Job Description: Ø Working Knowledge in Cisco and Juniper (Routing and Switching, Security) Ø Troubleshooting...
Apply For This JobDesignation: Desktop Support Engineer Location: Kolkata Experience: Any Degree/Diploma (*BE/B Tech & Diploma) Experience: 1 – 4 Years Roles &...
Apply For This JobAbout Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience...
Apply For This JobRoles and Responsibilities We are looking for a Desktop Support Engineer . Min experience – 1+ years Rotational Shifts. Work...
Apply For This Job