Wipro Looking for Windows server Admin-L2 at Mumbai, Maharashtra, India Full Time

Opening for Windows Server Admin – L2

Interested candidate share your CV and recent Formal/passport size photo to [email protected]

Job Location: Mumbai(WFO)

Experience range: 5 – 10 years

Immediate to 1 month joiner only

Areas

Key Accountabilities/ Responsibilities

Key Deliverables

· Wintel OS (2008,2012, 2016, 2019 & 2022) administration / Configuration / Troubleshooting

· Need to extend L1 support with hands on Experience in covering all the below specified aspects regarding Windows OS installed physical and Virtual Servers

· Windows Cluster Administration / Configuration / Troubleshooting

· Create, modify and delete network shares assign and maintain space usage restrictions

· Manage OS cluster

· In-depth Understanding of DNS, Fileserver, RDP Gateway, Print management, KMS

· Skills on Hardware monitoring tool like Dell OME & HP SIM

· Server migration activities as applicable

· Able to independently plan, design and execute projects

· Configure and maintain print servers and print queues, Restoring server operating system

· Basic understanding of VMware

· Create new file systems

· Create batch to automate using standard command

· Creating duplicate Virtual Machine’s using cloning technology.

· Creating Templates from VM’s, deploy VM’s from templates and allocate resources

· Perform OS upgrade activities and manual patch installation as required

· Coordinate with patch management team to ensure all devices are compliant from patching perspective

· Communicate downtime to the application owners as per the patching schedule

· Perform periodic system performance tuning, schedule maintenance activity, conduct hardening of the operating systems

· Performance monitoring

· Physical OEMs hardware (DELL / HP) Administration / Configuration / Troubleshooting

· Resolve server problems like system hang, hard disk crash, etc.

· Server Monitoring tools and reporting

· Support for major incident

· Strong analytical and problem-solving abilities like Server/OS crash analysis

· Root Cause & System Log Analysis and reporting.

· Capacity management

· Creating, updating SOP documents

· Continually monitor environment to ensure best practices and set guidelines are being followed.

· Coordination with 3rd parties and other units for resolution in incidents and problems and complete RCA

· Incident and Problem Support: This involves break/fix, configuration issues,

· Participate in on-call rotation (as required) for emergency technical support and planned maintenance activities.

Key Activities

· Monitoring and managing Windows server infrstructure

· Taking ownership of critical incidents, coordinating with other resolution parties,vendores and establishing effective communication between stakeholders for post-incident reviews

· Ensure all the alerts, incident and service request get close within time line.

· Manage Windows L1 engineers team and deligate task among them

· Taking responsibility for server performance, meeting customer expectations, and driving future demand

Key Interactions

Internal

Nature

Interact with All Application owner and other domain team of Wipro and JWC IT for day to day operations

· For server downtime and reboot approve for schedule activities and task

· For identifying and implementing new IT projects, effective utilization of existing IT systems

· For supporting rollout of IT projects in Jio World Centre

· For ensuring smooth functioning of IT Operations of Convention Centre, NMACC, DAS, Plaza, Service Apartments and Office Space

· For server downtime and reboot approve for schedule activities and task

· Communicate on monthly security patching and other schedule activities

Experience (Type & Nature)

· 4-6 years of experience required post-graduation.

· Experience in Windows domain and VMware

Skills & Technical Competencies

· Storang Technical knowledge on Windows domain.

· L1 level knowledge on Vmware

· MS Cluster, File Server, Print server.

· ITIL framework understanding.

· Ability to manage and prioritize tasks efficiently

· Solid incident and problem-solving skills

· Readiness to demonstrate a proactive attitude

· Excellent verbal and written communication skills