WNS India Looking for REF23807C – Group Manager – IT Salesforce at Mumbai, Maharashtra Full Time

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.

We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

**This is an example for reference, kindly edit basis role requirement**

Salesforce Technical Project Lead – This position is to lead Salesforce Sales cloud project functionally and technically. Below are specific responsibilities

1) Lead Salesforce team of technical and support resources

2) Plan development activities to implement changes and enhancements in Salesforce

3) Requirement Gathering, analysis and Salesforce technical design for changes and enhancements

4) Overall accountability of development in Salesforce

5) Resolve technical queries of team

6) Review technical work done by team (Code Review)

7) Manage / Publish changes on Salesforce production environment

8) Stake holder communication

9) Salesforce Support management with team

10) Assist team in support queries

Qualifications

Master or Bachelor degree in Engineering/Computer Science /Information Technology

Additional Information

Experience required : 8 -10 years