The Account Manager (Health Technology) role is responsible for supporting Wolters Kluwer’s Health customers as the key account contact for our ‘Clinical Effectiveness’ medical technology. The primary purpose of this role is to retain our existing customers, set them up for success, and generate revenue growth across your territory.
Key responsibilities include:
Presenting the value of the Clinical Effectiveness medical product suite to established clients, including cross-selling and upselling complementary solutions
Proactively monitor the health of your accounts through a rigorous account management strategy
Managing the renewal process within your assigned accounts to ensure account growth
Assisting our clients’ end users to communicate the value of the product to their key decision makers (such as C-level executives, senior hospital management and IT)
Preparing and analysing usage data reports to monitor and assess usage (both at trial sites and within our existing clients)
Attending local medical conferences to promote and demonstrate our products to potential customers (note: this occasionally requires weekend travel)
Manage and develop your sales pipeline across Thailand to ensure achievement of monthly, quarterly and annual revenue sales targets.
About you
The ideal candidate possesses:
B2B account management experience with C-level client stakeholders (essential)
Experience selling to or managing accounts in the health and medical space (desirable)
Experience selling complex solutions or software (desirable)
Experience using CRMs such as Salesforce.com
A valid driver’s license
The ability to travel to client sites on a weekly basis Excellent communication, written, verbal and presentation skills
An interest and enthusiasm for helping customers to optimise their use of technology and information, so that their businesses succeed
An appetite to work within a growing software business as part of a huge multinational organisation with many development opportunities.
About our values
Wolters Kluwer is a leading multinational information services and software company. Since 1868, Wolters Kluwer has been enabling legal, tax, finance, and healthcare professionals to be more effective and efficient. With the integrity and accuracy of over 45 years’ experience in Australia and New Zealand, and over 175 years internationally, Wolters Kluwer is lifting the standard in software, knowledge, tools and education.
We are a company that lives and breathes its values: Focus on Customer Success, Make it Better, Aim High & Deliver and Win as a Team. We believe in promoting and developing our people, and provide a suite of benefits to make your life easier both at work and play.
We pride ourselves on our culture, which promotes inclusion, accessibility and flexible working arrangements. You can learn more about what we do by visiting our website: https://wolterskluwer.com/products-services/our-portfolio/health.html