Xpetize Looking for IT Helpdesk Executive – L1 (IT Infra & NOC ) at Pune, Maharashtra Full Time

Joining Time frame : Immediate to 30 days

Positions: 4

Job Description

Qualification – IT Graduate

– Log and assignation of tickets to adequate resolution groups in Corporate Ticketing tool

– Active Directory and Office 365 environments management (Users, mailboxes, distribution list, license assignment…)

– Email routing management (Queues monitoring, anti-spam & antivirus service operation…)

– Remote Access – F5 SSL Portal management

– Citrix Remote Applications management

– Microsoft Office, Authenticator, OneDrive and Skype for Business client support

– SAP Basis related tasks: Users & printers management in GA SAP environments

– SAP Basis related tasks: SAP GUI & BI troubleshooting

– User workplace: SCCM client deployment and software installation

Required Skillset:

• IT Server Infrastructures & Networking
• Used Microsoft environments systems administration
• ServiceNow ITSM platform
• Networking (LAN/WAN/VoIP…)
• SAP Basis module knowledge

Job Type : Full Time

About Us

Xpetize is a technology solutions company, supporting customers in IoT, application and engineering services, data services, cybersecurity, cloud and social services. We are headquartered in Trivandrum with offices in Bengaluru, Pune, USA and Japan. We work tirelessly to help our customers across the globe since 2011 and relentlessly trying to grow our expertise across geographies. Our flagship Industry 4.0 product XPETICS, is a fully managed IIoT platform that lets customers securely connect and process IoT data at scale. We have a flexible and open work culture, lots of fun, flexi work hours, up skilling programs, medical insurance for family and parents and ensuring work life balance.