Job Description
Title: Technical Support Engineer
Locations: Bangalore
Mode of Work: Work from the office
Experience: Fresher – 2022 Passed Outs – B.E / B tech from 2022 batch (ISE, ECE & CSE)
Shift Timings – Complete Night Shift
The criteria for candidates :
BE/B. Tech (ECE, ISE, CSE) – 2022 Passed Outs Only
Knowledge of Microsoft Windows, AWS, Google Cloud
Aggregate of 60%
CCNA and CCNP Certifications are Preferred.
Description:
Correspond and solve whatever issues could be facing
Correspond or solve requests and issues raised by Customers regarding Company Products by Phone and Email.
Create web content for frequently asked questions to improve customer satisfaction.
Need the skill to search previous examples, gather information, and ability do the decision making
Understanding of virtual products, Windows Server, Linux Products, and Networks is preferable
Structure recreate the environment, workaround plan
Experience in Technical support to Enterprise is preferable
English reading ability is a must since most of the documents are in English
Will cooperate with Sales requests and escalation
Salary : Not Disclosed by Recruiter
Industry : IT Software – Other
Functional Area : IT Software – Other
Role Category : Computer/IT
Employment Type : Full-Time
Education / Qualification : BE/B.Tech
Experience: 1-3 yearsLocation: Noida Sec 62Salary: Negotiable as per last CTC Job Roles and Responsibilities: Translate the Company’s overall direction...
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