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Software Developer
Yennes Infotec Private Limited Hiring For Customer Support – Tally at Pondicherry Full Time
Job Description
Job Responsibilities
- Needs to provide support to Tally Users
- Command on Tally ERP9 & GST.
- No targets only support calls.
- Day Shift.
- Manage and execute lead generation activities.
- Solving Customer’s Tally Problem by Call or Any desk
Job Specification:
Looking only B.com Graduates
Must have a knowledge in **Tally**
NO WORK FROM HOME
TWO WHEELER LICENSE IS A MUST
Experience in same as added advantage
No freshers
To work in an office location and to go for customer visits
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
***Minimum 1years of exp in tally is must***
Location: Puducherry
