Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Support the technical needs of both internal and external customers to maintain the highest levels of network availability, performance, and growth all with the utmost respect, professionalism, and courtesy. Research, evaluate, recommend, design, implement, and support current and new network technologies supporting overall infrastructure improvement. Serve as technical consultants to our sales and solutions teams. Provide them with the necessary information to help sell our products and services. Provide documentation relative to the existing Cisco and FortiGate powered network and as it evolves in such a manner as to provide other department’s information and internal knowledge transfer. Periodic travel within ENA by Zayo’s service area.
Primary duties include:
Design, build, implement, and support new network architectures in a predominantly Cisco and FortiGate environment.
Administer and maintain existing network. Troubleshoot complex customer issues and coordinate third party vendor interaction to ensure prompt and professional resolution.
Serve as technical consultant to our sales team as well as pre-sales engineering with our customers.
Assist in researching, evaluating, and recommending new technologies to management for consideration.
Serve as technical lead on new contracts with assistance from Senior Engineers
Provide documentation relative to the existing network and as it evolves in such a manner as to provide other department’s information, cross-training and internal knowledge transfer.
Participates in after-hours on-call support rotation and scheduled backbone and customer maintenance activities.
Successful candidates will have 5+ years of LAN and WAN implementation experience along with significant and demonstrated experience designing, implementing, and supporting large scale multi-protocol networks with strong experience configuring Cisco routers, switches, and security appliances including Cisco ASA and Fortigate firewalls. Candidates must have a valid CCNP -Route Switch and/or NSE 4 or equivalent.
In addition, experience working with various routing protocols and technologies such as OSPF, EIGRP, BGP, MPLS, QOS, and Multicasting and experience working in switched environments with strong understanding of layer2 networks and topologies as it relates to design in Metro Ethernet deployments is needed. Experience working in VoIP deployments a plus.
Candidates must have strong analytical and problem-solving abilities and must have a positive attitude, ability to work in a team environment and perform efficiently with minimal supervision.
This position will be working from both customer sites and our corporate headquarters. This position could require some periodic travel. A valid driver’s license is required, and the candidate’s driving record must enable them to be eligible for coverage under ENA’s liability policy.
Base pay range: $75,000 – $90,500, commensurate with experience
Benefits, Rewards & Wellness
Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Fitness membership discounts
Generous paid time off policy including paid parental leave
Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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