“Nearly 50% of banks do not upgrade old IT systems as soon as they should, and 43% of US banks still use COBOL, a programming language dating from 1959 …and extra layers embedded on top of it are causing outage” – UK FCA in its annual report.
In other words, banking systems are outdated and cannot be easily modernized.
Fintech have responded enthusiastically to address this problem and in India alone there are over 2,000 fintechs and neo banks currently. Each of them is looking to provide value-added services through a tech-driven approach. However, in each case, the fintech or neo bank partners with a licensed bank for core services like savings or loan accounts which are delivered through the same legacy systems and hence are constrained themselves.
Enter Plutus.
Plutus is a strategic partnership between Zeta and a top 3 Indian private sector bank with the mission to build a digital bank completely from scratch. Plutus will serve the bank’s 25 mn+ consumers and drive growth to double the base to 50 Mn+ in the next 5 years. To achieve this, we’ve reimagined banking completely from the ground up.
Plutus uses Zeta’s Tachyon, a cloud-native, integrated modern core banking, processing and payments SaaS platform. Plutus is a digital led bank and payments offering initially targeted towards India’s gen X, Y, Z and millennial audiences.
With a customer-first philosophy, fortnightly releases and a modern intuitive mobile app, we are building an experience that will revolutionize banking in India. Join us to re-define this age-old industry.
About the team
The Plutus core team is organized as a multi-functional lean team of A players from Product, Engineering, Marketing, Growth Hacking, Design and UX, supported by an exceptional Support and Operations teams.
What is the job like?
Manage projects and ensures that customer solutions are delivered on time, within scope/budget and to the required quality standards
Act at the first Point of contact for the Customer support teams for all CS tools related actions and upkeep
Act as an interface between the Customer support team, Internal IT,Infra teams and external Service providers for all CS tools related
Co ownership along with IT and Infra teams for installing, upgrading and monitoring software and hardware. Assisting with data backup and recovery as will be required for all CS tools and processes
Get in technical discussion with different project stakeholders.
Liaise with stakeholders to identify and define requirements, scope and objectives for new Tools to be deployed at the CS teams
Act as the point of contact and communicate status to all internal stakeholders
System monitoring and maintenance including configuration & security management, patching, automation, hardening, and system upgrades
Ensuring overall system and server uptime, availability, reliability and security
Liaising with 3rd party vendors, IT providers, etc. for specific requirements
Documenting policies and procedures
Troubleshooting server-side issues as they arise
Who should apply for this role ?
You possess a degree/diploma in Computer Science, Engineering or related field
You have prior experience in a system administrator role
Familiarity with various operating systems & platforms
Microsoft Certification (MCSA) is a plus
You possess good debugging skills
Good communication skills and the ability to collaborate effectively with team members
Life At Zeta
At Zeta, we want you to grow to be the best version of yourself by unlocking the great potential that lies within you. This is why our core philosophy is ‘People Must Grow.’ We recognize your aspirations; act as enablers by bringing you the right opportunities, and let you grow as you chase disruptive goals.
#LifeAtZeta is adventurous and exhilarating at the same time. You get to work with some of the best minds in the industry and experience a culture that values the diversity of thoughts. If you want to push boundaries, learn continuously and grow to be the best version of yourself, Zeta is the place to be! Explore the life at zeta
Zeta is an equal opportunity employer
At Zeta, we are committed to equal employment opportunities regardless of job history, disability, gender identity, religion, race, marital/parental status, or other special status. We are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the roles and responsibilities.