We are a new-age, high-growth startup (& a unicorn!) founded in 2015 by two visionary leaders Bhavin Turakhia & Ramki Gaddipati, whose entrepreneurial legacy & excellence has put us on top of the global fintech ecosystem. Zeta counts amongst its customers, over 10 banks and 25 fintechs, across 8 countries – some of our notable clients include Sodexo – a leading issuer of employee benefits & rewards with over 30 million global users, and HDFC Bank – the 14th largest bank by market cap in the world.
What is the job like ?
Works independently in troubleshooting and providing technical and developer support for products/solutions via email, chat, etc in 24*7 environments.
Typically interact with systems administration teams at client locations or the monitoring team.
Troubleshoots and maintains the WAN network consisting of multiple MPLS links, WAN links from different service providers connecting to ISPs and clients.
Ensure all incidents are responded to within SLA to ensure SLA compliance and provide up time for Zeta and Zeta’s clients.
Configuration, maintenance and troubleshooting of routers and switches (primarily Cisco devices), Firewalls devices including Sonicwall, Juniper SRX and Palo AltoDesign, implement and manage the LAN, MPLS WAN setup for Zeta with its partners and Data centers.
Ensure all networks of Zeta and its connections with the partners are always available and secure.
Ensure all network design documentation are updated in the systems.
Setup, manage and maintain Wireless networks for office using Aruba Wireless products.
Manage a large LAN deployment with more than 2000 end points.
Who should apply for this role
Candidates must have a Bachelor degree in Engineering, Computer Science or Information Systems.3 to 5 years of work experience and a certification in JNCIA, CCNA, CCNP .
Worked in either enterprise or data center environments.
Fundamental understanding of Windows and Linux networking stack.
Experience with circuit troubleshooting and working with ISP.
Experience with configuring and troubleshooting Firewalls and VPNs.
Experience with configuring and troubleshooting Routing, BGP, OSPF.
Experience with configuring and troubleshooting Switching VLANs, VTP, STP, HSRP, VRRP, QoS.
Good to have exposure to open source network monitoring tools (Nfsen ,Nagios,cacti)
Open to work in rotational shifts 24*7*365 days.
At Zeta, we want you to grow to be the best version of yourself by unlocking the great potential that lies within you. This is why our core philosophy is ‘People Must Grow.’ We recognize your aspirations; act as enablers by bringing you the right opportunities, and let you grow as you chase disruptive goals.
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