The solution architect is a key member of the professional services team responsible for the design and architecture of Zuora solutions. The position requires strong consulting skills with the ability to effectively command a room. The solution architect plays a lead role during the implementation, identifying, and documenting client business requirements, mapping and configuring the Zuora solution to meet the client’s requirements and providing guidance to the client to achieve a successful implementation. They must identify potential issues and risks early in an implementation to develop mitigation strategies and contingency plans. A solid candidate will have an innate ability to simplify complex technology concepts and to plan, prioritize and seamlessly integrate all moving parts to deploy successful solutions.
Job Responsibilities
Solution design using the full Zuora product portfolio
Design and validate that the proposed solution architecture supports the stated and implied business requirements
Review technical team deliverables for compliance with architecture standards, guidelines and leverages best practices
Articulate and present different point of views on various technologies
Present Architecture deliverables such as Ecosystem and Integration diagrams, ERD, Business Process Flows, Swim lanes, Visio and Mock-ups
Configure Zuora to meet Business requirements.
Design / develop unit test cases expected results as per business requirements and processes.
Design custom solutions / workarounds for identified GAPs.
Exhibit strong executive presence and ability to interact and effectively communicate with key project sponsors from CXO to end users.
Deliver Expert Services to the Zuora Partners
Address scope creep through change order management in a proactive manner.
Requirements:
Qualification & Experience:
Bachelor’s degree or foreign equivalent in Business Administration, Information Technology, Engineering, or a closely related field.
5 years of progressive experience in the same or similar occupation.
Skills:
Must have enterprise level experience, within a professional services organisation, as a Solution Architect and/or Business Consultant with a leading technology consulting or product company, delivering moderate to complex ERP, billing, revenue, procurement and/or CRM solutions (Salesforce experience is a plus)
Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it
Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation
Experience in data analysis, conversion and migration, interfaces and reports
Experience with gap analysis and blueprint development
Experience with system design using configuration and/or customization, integration, testing and support
Experience in delivering end to end solutions through the entire SDLC – right from running the client facing workshops, design, build, test, deployment, UAT and handover
Experience in Waterfall and Agile methodologies
Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a diverse and distributed team to deliver exceptional customer results in a rapid paced implementation environment
Experience with accounting and be able to converse effectively with Finance teams
Experienced in technical accounting and IFRS / ASC606 is a plus
Experience managing tasks on multiple projects simultaneously
Experience in Revenue solutions will be an added advantage.
Hands-on expertise in any ERP, CRM, or Corporate Applications like Oracle, NetSuite, SFDC, SAP, Microsoft ERPs like Dynamics 365, AX, Navision.
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