Accenture | Let there be change
We embrace change to create 360-degree value
www.accenture.com
Project Role :Application Developer
Project Role Description :Design, build and configure applications to meet business process and application requirements.
Management Level :10
Work Experience :4-6 years
Work location :Hyderabad
Must Have Skills :Service Desk Management
Good To Have Skills :No Technology Specialization
Job Requirements :
Key Responsibilities : Manage the help desk team and evaluate performance Ensure customer service is timely and accurate on a daily basis Recruit, train and support help desk representatives and technicians Set specific customer service standards Contribute to improving customer support by actively responding to queries and handling complaints Establish best practices through the entire technical support process Follow up with customers to identify areas of improvement Develop daily, weekly and monthly reports on help
Technical Experience : The ability to build a cohesive team and to manage people effectively A thorough understanding of the strategic vision for the service desk and the ability to set the long-term direction of the team An ability to balance and plan the short-term actions of the team
Professional Attributes : Proven work experience as a Help desk manager Hands on experience with help desk and remote control software Solid technical background with an ability to give instructions to a non-technical audience Customer-service oriented with a problem-solving attitude
Educational Qualification : BSc degree in Computer Science, Information Technology or relevant field
15 years of full time education
We are hiring Executive – IT Support Industry: logistics and courier service Qualification: B E Mechanical/Diploma in Hardware/Btech CS Experience:...
Apply For This JobIT Recruiter Experience: 6 month 2 years Joining: Immediate Skills Required: Recruiting, management, HR, IT and “Good Communication skills. Immediate...
Apply For This JobCORPORATE SALES EXECUTIVE JOB BRIEFS Job Roles and Responsibilities Description: Prospect for email marketing solution chances with institutions, associations, colleges...
Apply For This JobEvery career journey is personal. That’s why we empower you with the tools and support to create your own success...
Apply For This JobJob Description CNC Horizontal Lathe MACHINIST Job Duties and Responsibilities: * Can Operate CNC Horizontal Lathe Machine* Maintain machine tools...
Apply For This JobJob Description 2COMS is one of India’s leading organizations. It’s not just one brand but a group of companies delivering...
Apply For This Job