WHO WE ARE?
Award-winning Lockstep® connects the world’s accounting teams to help them work better together. The pioneer in Connected Accounting, Lockstep develops tools and platforms for fintech developers and accounting teams to automate workflows between the accounting systems that are at the heart of all businesses.
For developers, Lockstep API is the easy, modern platform for building fintech applications that work with their customers’ accounting systems. For accounting teams, Lockstep’s applications automate accounts receivable and accounts payable workflows improving efficiency and cash flow. Based in Seattle, Lockstep has won numerous awards including the 2022 BIG Innovation Award and 2021 Top Cash Management Solution by CFO Outlook. Visit www.lockstep.iofor more information
ABOUT THE ROLE:
We are looking for an experienced problem solver who can own the internal IT services function for our fast-growing startup. This person will grow a team of technical workers who provide various forms of support engineering and services such as Desktop Support, Developer Support, ITSM, Security Audit compliance, Asset Management, Security & Provisioning, Help Desk System operations, Knowledge Base Management, Project Management and other vital functions to help our startup scale. You should be eager to use metrics, OKRS or KPIs to define your goals and work iteratively to improve your team’s ability to hit these targets. You are team member number one in this role and will need to both be an individual contributor and build your team as we grow.
RESPONSIBILITIES:
Supports the intake, assessment, prioritization, fulfillment, and closing of IT service requests for employees with a global footprint.
Specifically, this individual will be responsible for the following activities:
DESIRED EXPERIENCE:
WHY JOIN US:
Job Types: Full-time, Regular / Permanent
Salary: ₹1,200,000.00 – ₹1,800,000.00 per year
Schedule:
Application Question(s):
Experience:
Work Remotely:
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