Accenture | Let there be change
We embrace change to create 360-degree value
www.accenture.com
Project Role :Application Developer
Project Role Description :Design, build and configure applications to meet business process and application requirements.
Management Level :10
Work Experience :4-6 years
Work location :Chennai
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : ITSM Process and Tools Review and Governance ITSM Process gap analysis, Servicenow Tool enhancements, Service Improvements, automation and transformation Liase and Co-ordinate with multiple stakeholders on key areas for improvement in Operations Expertise in data analysis historical , fishbone analysis, Pivot tables, graphs, powerpoint presentations and other data representations
Technical Experience : 3-6 years 3-4 years SE, 4-6 years SSE of experience in ITIL/ITSM Process and/or ITIL Operations, Servicenow Admin or Implementation Specialist with experience in Servicenow Implementation as BA/Developer/Tester Proficient in MS office -expertise in MS excel, VBA macros MS PowerPoint Knowledge and exposure to data visualization tools like Tableau, MS Power BI is favorable
Professional Attributes : Ability to take initiative and operate with minimum supervision Excellent stakeholder / people management skills Excellent analytical and presentation skills Dynamic in change management and adaptability
Educational Qualification : Graduation and above MBA preferred
15 years of full time education
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