Marriott International, Inc Looking for IT Manager -Courtyard by Marriott Navi Mumbai at Navi Mumbai, Maharashtra Full Time

Posting Date Mar 11, 2022

Job Number 22036043

Job Category Information Technology

Location Courtyard Navi Mumbai, R-4, Padmashree Dr. D. Y. Patil Marg, Navi Mumbai, Maharashtra, India

Brand Courtyard by Marriott

Schedule Full-Time

Relocation? N

Position Type Management

Located Remotely? N

With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you’ll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World™ at Courtyard by Marriott.

JOB SUMMARY

Supports the property’s technology Information Resources objectives. Supports all technology planning, decision-making, implementation, and maintenance. Interfaces with vendors, owners, and property staff.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Information Technology, Computer Science, or related major; 4 years experience in Information Technology, Computer Science or related professional area.

OR

• 4-year bachelor’s degree from an accredited university in Information Technology, Computer Science, or related major; certified trainer; 2 years experience in Information Technology, Computer Science, or related professional area.

CORE WORK ACTIVITIES

Supporting Client Technology Needs

• Uses computers and computer systems (including hardware and software) to set up functions, enter data, or process information.
• Monitors, verifies and manages the acquisition and maintenance of property based systems.
• Assists in analyzing information, identifying current and potential problems and proposing solutions.
• Maintains, inspects and repairs equipment.
• Inspects the equipment or the environment.
• Verifies that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis.
• Supports managing IR activities to confirm the property infrastructure and applications systems are functional at all times.
• Verifies solutions are consistent with the client’s needs and brand specific IR environment.
• Administers and maintains mail and email.
• Maintains inventories and manages IT hardware/software.
• Provides Internet support and maintenance (if applicable)
• Provides cable management support.
• Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status.
• Consults on specific application issues or hardware/software problems.
• Provides feedback to Lodging IR on application functional performance and system performance.

Managing Projects and Policies

• Supports determining whether events or processes comply with laws, regulations, or standards.
• Monitors processes and evaluates information according to SOP and LSOP requirements.
• Enforces IR policies and standards protecting company hardware, software and other resources at the property.

Maintaining Information Systems and Technology Goals

• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements.
• Determines priorities, schedules, plans and necessary resources to complete property projects on schedule and according to specification.
• Verifies problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times.
• Verifies proper asset management.
• Performs on-site monitoring of all projects.

Demonstrating and Applying IR Knowledge

• Keeps up-to-date technically and applies new knowledge to your job.
• Demonstrates knowledge of job-relevant issues, products, systems, and processes.
• Provides technical expertise and support.

Additional Responsibilities

• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff.
• Manages vendors for property IT requirements functioning as escalation point for problem resolution.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.