Department:
Information Technology
Work Location:
HO
Grade:
O1
Travel Required:
NO
Reporting to:
Administrative:
Managert-IT
Reported by:
NIL
Functional:
Managert-IT
DGM-IT Minimum Job Requirements
Educational Qualification:
BCA or BSc-IT or Graduation in Any Stream with Diploma / PG Diploma in IT
Experience:
2 to 5 years
Any additional requirement:
MS- Office (Word, Excel), Knowledge of ERP.
Purpose of the Position (Job Summary)
The candidate should have 2 to 5 years’ experience in hardware maintenance preferably in a manufacturing unit.
Key Roles and Responsibilities
Financial
To be responsible for ensuring 24*7 days availability of IT infrastructure, resources & support.
To take care of proper IT asset tracking & user’s backup data control
Customer Oriented
To serve as single point of contact for all inter office IT related issues in the unit.
People Oriented
To look after ERP support (Data entry, production feeding, MIS &BOM maintenance.
Internal Business Process
To be responsible for implementation of networking and security policies as per corporate guidelines.
Competencies
Technical/Functional
Behavioral
Application/Hardware Support as per role assigned
Networking
Analytical.
Meticulous
Key Result Areas
Quantitative
Qualitative
Issue resolution time
Adherence to project timeline, Budget & Quality
New improvement /project identification and completion
Team approach
Systematic working.
Dependability
Innovation and Initiatives
Key Stakeholder Management
Internal
External
Relaxo Employees
Relaxo IT team
Vendor
Relaxo Customers
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