Atulaya Healthcare Private Limited Looking for Support Engineer – IT Operations at Mohali, Punjab Full Time

Responsibilities:

· File sharing setup and network printer installation, maintenance and troubleshooting.

· Installing and upgrading operating systems and computer software.

· Responding to client support requests.

· Installing and maintaining hardware and computer peripherals.

· Troubleshooting networking and connection issues.

· Creating Active Directory accounts, emails etc. and password resets.

· IT asset inventory management and assignment to employees.

· Providing support to remote location sites.

· CCTV & Access control devices management.

· Day to day monitoring critical servers, network & IT assets

· IPBAX management (Ip phone extension creation for users and troubleshooting)

· Follow-up with vendors for ongoing projects

· Performing scheduled backups of IT assets and servers, user mails, data.

· Response quickly to helpdesk request and mails and groups.

· Use diagnostic tools to troubleshoot issues associated with network connectivity, and workstation hardware/software.

· Maintain and upgrade equipment as needed keeping software’s and application up to date with latest patches.

Requirements:

· 2+ years of desktop / IT hardware / software support experience

· Must have knowledge of virtualization.

· Emergency on-call support.

· Must have knowledge of Active Directory, DNS & group policy management system.

· Experience in installing, technical troubleshooting, and fixing desktops, printers, laptops, and other computer peripherals hardware problems as well as desktop applications.

· Basic networking troubleshooting knowledge.

· Occasional travel to remote sites.

· Have a can-do attitude & ability to work under pressure

Job Type: Regular / Permanent

Salary: From ₹20,000.00 per month

Schedule:

Speak with the employer
+91 9877755471