Technical Support :
Correspond or solve requests and issues raised from Customer regarding Citrix Products by Phone and E-mail. Create web contents for frequently asked questions to improve customer satisfaction. Need skill to search previous examples, gather information, and ability to do decision making .Understanding of virtual products, Windows Server, Linux Products, and Network preferrable?
– Structure recreate environment, workaround plan
– Experience in Technical support to Enterprise is preferrable
English reading ability is a must since most of the documents are in English
– Will cooperate with Sales’ requests and escalation.
Network Operations :
topology layout, fiber splice plans, cable duct and routing, and calculations on non-routine assignments of
substantial variety and complexity.
drafting standards.
and upgrade based on the developments in the industry
surrounding environments before building or finalizing network plans.
required for the layout. The professional must assist in the physical implementation of the design to avoid
any complications.
engineering and field personnel to finish the project within the budget and stipulated time frame. Organize
and maintain all revisions of project drawings, plot files and project-related information in a logical and
well-structured manner.
need to update documentation throughout the project on an ongoing basis.
Job Type: Full-time
Salary: Up to ₹30,000.00 per month
Schedule:
Ability to commute/relocate:
Education:
Experience:
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