PRIMARY DUTIES AND RESPONSIBILITIES:
Creating, Managing and Deactivating the Domain and Application logins
Setting up new users’ accounts and profiles and dealing with password issues
Configuring and Managing the Envoy Websites
Rapidly establishing a good working relationship with Customers and Clients
Prioritizing and managing many open cases at one time
Installing and configuring computer hardware operating systems and applications
Monitoring and maintaining computer systems and networks.
Installing and troubleshooting of Multifunction Printers and Scanners
Perform additional duties as assigned by management.
Department
:
All Departments
Open Positions
:
6
Skills Required
:
Hardware troubleshooting, Active Directory, VPN Issues, Office 365 issues, Microsoft issues, Communication Skills
Role
:
SKILL SET REQUIRED:
Should have Knowledge on Microsoft Office Applications (Word, Excel, Power Point)
Should have Knowledge on Active Directory and Networking, preferably MCSE and CCNA
The ability to think logically
Excellent listening and Probing skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
Excellent Problem-Solving Skills
Ought to possess good communication skills in terms of grammar, vocabulary, speech & pronunciation
A strong customer focused
Need to possess good verbal/written communication skills.
Location
:
Mangalore, Karnataka, India
Education/Qualification
:
Any Graduate
Desirable Skills
:
MS Office, Word, Excel, PowerPoint, Active Directory, Networking, MCSE, CCNA
Years Of Exp
:
3 to 5 Years
Salary
:
0 to 800000
Posted On
:
26-Apr-2022
Designation
:
IT Support Technician / Sr. IT Support Technician – US IT Support
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