Job Description
The Technical Support II, IT Operations, provides end user support across the organization’s desktop, network, telephony and application(s) environment. The candidate will maintain, analyze, troubleshoot and repair/replace/upgrade computer systems, hardware, software and computer peripherals, as well as serve as an escalation point to ensure tickets/incidents are resolved according to SLAs. The position requires excellent communication skills, attention to detail and problem-solving capabilities.He also need to perform Asset Manageent, Asset Reconcilocations. Updating AST tool, Work on e-Waste management /disposal. Maintains Inventorial and non-Inventorial assets. Maintaining records of Incoming/outgoing of assets, maintaining documents and getting proper stamping done. Supporting in repair and replacement of working parts. Maintaining tickets and supporting in physical verification of assets.
Manage the site assets. Receiving of new IT asset from the vendors as per BOM in the purchase order and co-ordination with the requester to verify the shipment.
Location:
IND Visakhapatnam – SRK Destiny, 6th & 7th Flr
Language Requirements:
Time Type:
Full time
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