amdocs Looking for Network Specialist – MS Office 365, MS Online platform at Pune, Maharashtra Full Time

Job ID: 173510

Required Travel :Minimal

Managerial – No

Location: :India- Pune (Amdocs Site)

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com

In one sentence

Responsible for designing, managing, implementing, maintaining and supporting computer communication networks within or between organizations to ensure secured network, maximum performance and availability for their users.

What will your job look like?

The day-to-day activities will include the following:
Support and maintain the Global Communication platforms like Share-Point, One Drive MSTEAMS & M365 policies & security.

Well versed with MS-O365 admin console to handle day to day activities.

Integration and configuration of M365 services with the Azure & Azure Active Directory

Support and maintain current and future migration and integration activities in M365 platforms.

M365 platform hardening activities – Security patches, RBAC permissions and MS Updates.

Plan, architect, design, document and implement M365 platforms and peripheral upgrades to improve services provided to end users.

Conduct proof of concepts as appropriate to confirm and refine designs.

Perform in-depth root cause analysis of end user problems and define actions for timely resolution and corrective actions.

Create automated processes using automation tools and scripting languages to optimize time consuming tasks.

Work with key vendors / service providers and OEMS as necessary to assist with root cause analysis and problem resolution.

Author policy, procedure and standards documents based on industry best practices, personal research and experience.

Proactively identify opportunities for improvements to existing processes and automation of time-consuming tasks.

Transfer knowledge via documentation and training to Unified Communication teams.

Provide 2nd level support for Amdocs infrastructure and support teams in IT.

Measures user experience and create proactive processes to improve it.

Collaboration and joint effort to ensure the needs and expectations of other teams are met.

All you need is…

6+ years of practical experience as a system engineer (Microsoft environments,) in a mid-large company (over 2,000 employees) – Must.

2+ -year experience with Microsoft Azure support and Azure related OGS activities – Must

2+ year experience in managing Microsoft Online platforms – Must

1+ year experience in writing scripts and automation in SP, Azure and Power shell – Must

Experience in administration and management of Microsoft 365 suite – Must

Expert in MSTEAMS administration and management – advantage

Practical experience in project management and Agile methodologies – advantage

Experience working with Virtualized environments (VMware, Hyper-V) – advantage

Knowledge in creation of automated processes using any scripting languages (VBS, PowerShell, Wise Scripting, Jscript) – advantage

Experience in project management, integration of Microsoft technologies and services– advantage

Certifications: Advantage

MS-100 (Microsoft 365 Identity and Services)

MS-200 (MS-200: Planning and Configuring a Messaging Platform)

MS-300 (Deploying Microsoft 365 Teamwork)

MS 500 (Microsoft 365 Security Administration)

AZ-140 (Configuring and Operating Microsoft Azure Virtual Desktop)

Mandatory – high level English in both written and spoken

Ability to collect and analyze complex data sets for reporting, forecasting, designing and troubleshooting for root cause analysis.

Self-driven and resourceful to achieve goals independently as well as collaboratively as a fully participating member of the team.

Why you will love this job:
You are great at managing networks. We have vast networks as a large technology company that specializes in the communications industry. See where we are going with this…we need someone really good. What are you waiting for? This job is for you!

You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development

You will have the opportunity to work in multinational environment for the global market leader in its field

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce