Good communication skills, spoken English and Hindi are must.
* Speaking other languages would be added advantage
* Good working experience as Customer care executive for a cloud based software product is must.
* Expertise in dealing with Customers on phone / email / chat
* Ability to resolve customer complaints and requirements amicably and smoothly, following set processes and protocols.
* Working knowledge of Intercom system is an added advantage
* Should be having experience in Demo,Support,Training with client
Job Type: Fresher
Salary: ₹15,000.00 – ₹25,000.00 per month
Benefits:
Day range:
Shift:
Ability to commute/relocate:
Experience:
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