· Maintenance and troubleshooting of standard software packages.
· Microsoft OS, System Software ,Installation and upgrades.
· Fault finding like MS-office / O 365 related issues resolution
· Problems related to the usage of the internet and emails.
· Maintaining Regular call Reports.
· Coordinate with Internal authorities/Department for IT solutions.
· Knowledge of Windows client and server OS troubleshooting
· L1 Support for network troubleshooting
· L1 Support for server standard roles
· Timely Suggestions to improve existing the IT infrastructure
· Maintain the asset list as per Customer Standard.
· Basic Troubleshooting of the internet lease line.
· Knowledge of server
· Firewall/Network security basic troubleshooting and configuration.
· L1 Support for standard Backup solution.
· Hands on experience resolving hardware board level issues
· Configuring BIOS settings ,BIOS upgrades
· Troubleshooting computer peripherals, like printers and scanners issues
· Setting up new computer systems
· Should be able to resolves issues related to Antivirus software
Job Type: Full-time
Salary: ₹8,086.00 – ₹21,000.00 per month
Benefits:
Shift:
Ability to commute/relocate:
Education:
Experience:
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