Rapidera Technologies Pvt Ltd Looking for Operations Manager IT at Pune, Maharashtra Full Time

We are looking for an experienced Operations Manager to join in either Pune or Bangalore location

The successful candidate will have a minimum of 3 years of experience.

Mandatory Skills & Experience:

“Business Requirements: Operation Manager for Shell FCI/DCP NetApp Storage & Backup

Responsible for part of service chain, cross Department level (technical layer)

• Responsible for KPIs and SLAs / OLAs of the related services

• Accountable for technical content of operational / specialized technical concepts.

• Ensure the quality of provided services and provides operational support.

• Coordinate, manage and monitor operational performance on the respective technical layer and cooperates with various departments.

• Identify, formulate and implement the improvement of processes and policies to maximize operational output.

• Support SC OPM in planning the requirement for resourcing at both Department and Team level.

• Operational interface between the production and SC OPM.

• Support SC OPM in explanation of production options for SDM.

• Responsible for the default reporting ordered by the SC OPM.

• Monitor, manage and improve the efficiency of provided services.”

Additional Business Requirements: ITIL

• Requirement : Immediate joiner.

Job Type: Full-time

Salary: Up to ₹1,500,000.00 per year

Benefits:

• Flexible schedule
• Paid time off

Schedule: