2COMs Looking for Desktop support Engineer at Lingampally, Hyderabad, Telangana Full Time

JD:
Excellent communication skills,

Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.

Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.

Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Field Support

Answer incoming calls and respond to customer’s emails in timely manner.

Manage and resolve customer complaints.

Identify and escalate issues to supervisors as and when needed.

Requirements

Need at least 20-30 selections in drive.

Interview Mode : F2F Interview/Telecom,

Experience : Min. 6 months & above

Budget : As per standard pay out.

Date : 12th November

Timings : 11 AM to 6 PM.

Locations : Hyderabad

Job Information

Salary

100000 – 300000

Work Experience

Experienced

City

Seri Lingampally

State/Province

Telangana

Country

India

Industry

Customer Service

Zip/Postal Code

500032