Project Role :Application Tech Support Practitioner
Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Management Level :9
Work Experience :6-8 years
Work location :Bengaluru
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : 1Create Mac Packages using composer, Create/Maintain Customized JAMF Smart and Static Groups, Create/Maintain JAMF Polices/Configuration profiles Creation, Extension Attributes, Mac Patch Management 2Understand, analyse, automate in JAMF,PKI,LDAP, Azure Sever, AD Infra Implementation 3Liaison with clients and srmgmt, on daily operationsJAMF E2E MGMT 4 Troubleshoot complex server issues, CSI of process, products and solutions 5 Implement/maintain Mac s/w dist and client admin tools through JAMF
Technical Experience : 7-8 years of JAMF experience with infrastructure consulted related to JAMF and macOS Enterprise Environment Demonstrate experience in a distributed environment of at least 1,000 workstations and/or servers is ideal Good knowledge and understanding of networking fundamentals VLANs, Switch accesses and configuration etc Experience using terminal commands and simple Bash scripts Experience with a ticketing system ITIL Process Good Communication, Problem Solving and Root Cause analysis skills
Professional Attributes : 1 Communication oral speaking capability, written, presenting, listening, clear speech writing 2 Flexibility adaptability, willing to change, lifelong learner, accepts new things, adjusts, teachable 3 Integrity honest, ethical, high morals, has personal values, does whats right
Educational Qualification : Bachelor of Engineering Computer Science
Additional Information : Must to have skills :JAMF console and MAC OS Securities
15 years of full time education
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