Accenture | Let there be change
We embrace change to create 360-degree value
www.accenture.com
Project Role :Application Tech Support Practitioner
Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Management Level :8
Work Experience :8-10 years
Work location :Bengaluru
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : 1-Enterprise IT PMO, supporting the Program Change Management Center of Excellence 2-Strategic Partnerships: AIG Contact Management, AIG Corporate Communication, Global Service Desk and ePMO Project Managers Program Change Management Team 3-Expected Technology Proficiency: PowToon, Canva, PowerPoint, Teams, Word, Power BI 4-Expected Capabilities: Superior communication skills, Cultural awareness 5-Develop and deliver self-help resources for all new IS, ISO, and Corporate IT tools and products
Technical Experience : 1-Required Experience: 3-5 years Knowledge Management, Training and/or Communications experience 2-Activities: a-Take direction from ePMO Program Change Management Leader to prioritize communication development activities and support for Change Leaders and Program managers b-Create and execute an always-on 2 per month minimum One Click editorial calendar to drive utilization and awareness of existing IT Tools and Resources c-Edit and deliver BAU Communications
Professional Attributes : 1-Ability to communicate in English effectively both verbal and written Someone who love programming 2-Must be strong team player with the ability to communicate and collaborate effectively in geographically disperse working environment
Educational Qualification : Bachelors Degree in IT or Computer Science
15 years of full time education
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