Project Role :Application Tech Support Practitioner
Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Management Level :9
Work Experience :6-8 years
Work location :Gurugram
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : -Knowledge on Microsoft Defender Advance Threat Protection and Intune Policy/SCCM Policy -Management of Intune Policies -Knowledge on ASR Rules Activation and policies -Knowledge on analyzing and mitigation of vulnerabilities using defender ATP/Qualys -Perform daily health and definition checks for AV Server -Monitor Incidents in Queue -Reinstall or Repair corrupted AV Clients and run manual scan -Report Noncompliance system -Troubleshoot and AV Clients-Server Incidents -Manage and maintain AV
Technical Experience : Strong knowledge on Azure Security Services Good knowledge of TCP/IP and network technologies and data communication concepts
Professional Attributes : -Strong communication and interpersonal skills including an ability to convey technical information using non-technical language -Analytics and Troubleshooting skills -Positive and can-do attitude -Willingness to learn and grow -Good Knowledge on MS tools -Flexible and adaptable
Educational Qualification : BE, BTech
15 years of full time education
Job ID: 145705 Required Travel :Minimal Managerial – No Location: India- Pune (Amdocs Site) Who are we? Amdocs helps those...
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