Project Role :Infra Tech Support Practitioner
Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Management Level :9
Work Experience :6-8 years
Work location :Bengaluru
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : a Very good analytical troubleshooting skills b Experienced in supporting the group to ensure Identity and Access Management IAM related services are delivered to meet customer business needs and expectations c Experienced in enforcing policies, procedures, standards, and guidelines globally when working with customer on any areas Performs periodic operational audits to ensure adherence to standards d Exposure in monitoring for all tools and batch applications and processes within directory
Technical Experience : a Good knowledge of Active Directory like basic architectures, domain controller management, object stores and Global Catalogs b At least 5 years of experience in managing Active Directory c Very good knowledge on managing ADFS d Good knowledge on PKI , Dell Security Tools Change Auditor, TPAM, Recovery Manager, Defender, Authentication Services, Windows Server operating system including client/server application interaction, storage configurations and basic backup and restore techniques
Professional Attributes : a Good verbal and written communication skills to connect with the client and stakeholders at various levels Ability to take ownership, operate independently, make decisions with little direct supervision Willingness to learn new and emerging technologies in the area IAM b Passionate to automate
Educational Qualification : Graduate in any stream
15 years of full time education
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