Project Role :Application Tech Support Practitioner
Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Management Level :10
Work Experience :4-6 years
Work location :Kolkata
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : 1 Ensure the effective support and delivery of system tools SCCM, Intune to support the transition to Windows 10 2 Primarily ownership of the EUC ticket queue, providing 3rd line technical support for IT incidents and problems Working alongside vendors as appropriate to investigate solutions Tickets are to be owned until successful resolution May include escalation management to third party vendors, including Microsoft Premier Support 3 Patch Management and Windows 10 Servicing
Technical Experience : 1 Strong understanding in BYOD and COD, WCD Configuration Designer, Autopilot, Auto-Enrolment, Auto-Enrol with GPO via AAD or ADFS, Autopilot Hybrid, Dual management with Intune and SCCM 2 Device Compliance – Rules and policies to remediate devices to comply per organizations security requirements with comply evaluation 3 Configuration Profile – Config/Resource profiles for EAS mail along with Device restrictions, Devices features, Custom scripts 4 Knowledge in Defender ATP
Professional Attributes : Good Communication skills
Educational Qualification : BE or Equivalent
Additional Information : NA
15 years of full time education
speak to customers, either face to face or over the phone gain an understanding of customers’ diverse and specific...
Apply For This JobYour job will be to provide technical support to maintain the organization’s computer systems, both hardware and software and other...
Apply For This JobAs a world-leading multi-cloud services company and go-to strategic partner for Amazon Web Services, Google Cloud and Microsoft Azure, we’re...
Apply For This JobAbout the Company iTech India Private Limited is an AI ML and software products and services organization established in the...
Apply For This JobOpening: 1 Nos. Job ID: 62449 Employment Type: Full Time Reference:Work Experience: 8.0 Year(s) To 10.0 Year(s) CTC Salary: 12.00...
Apply For This JobJob description Job description Provide user support and service on company-supported computer applications and platforms. Troubleshoot problems and advise on...
Apply For This Job