Project Role :Infra Tech Support Practitioner
Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Management Level :9
Work Experience :6-8 years
Work location :Bengaluru
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : 1Knowledge on Windows and VMware operations 2Experience of managing multiple versions of Windows platform 3Knowledge of reporting and query tools and practices 4Good interpersonal, written, and oral communication skills 5Technical documentation skills 6Able to prioritize and execute tasks in a high-pressure environment 7Experience working in a team-oriented, collaborative environment
Technical Experience : 1Knowledge on Windows and VMware operations 2Experience of managing multiple versions of Windows platform 3Knowledge of reporting and query tools and practices
Professional Attributes : 1Good interpersonal, written, and oral communication skills 2Technical documentation skills 3Able to prioritize and execute tasks in a high- 4Experience working in a team-oriented, collaborative environment
Educational Qualification : BE or Equivalent
Additional Information : 1 Take part in 24×7 Shift Rotations including Morning, Evening and Night Shifts
15 years of full time education
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