Acoustic Looking for Senior Microsoft O365 Administrator at Pune, Maharashtra, India Full Time

We are seeking a highly skilled and motivated Microsoft O365 Administrator to join our dynamic IT team. The ideal candidate will be responsible for managing and maintaining our organization’s Microsoft Office 365 environment, ensuring its optimal performance, security, and functionality. The successful candidate will possess a deep understanding of Microsoft 365 applications, security best practices, and excellent problem-solving skills.

Responsibilities:

Microsoft 365 Administration

• Oversee the day-to-day administration and management of Microsoft 365 applications and services
• Configure and maintain user accounts, groups, and permissions within the Microsoft 365 environment
• Implement and manage SharePoint Online and OneDrive for Business to ensure seamless collaboration and document management

Email and Communication:

• Administer Exchange Online, including mailbox management, email security, and distribution lists
• Monitor and troubleshoot email-related issues, ensuring high availability and performance of the messaging infrastructure

Security and Compliance:

• Implement and enforce security best practices to protect against cyber threats and data breaches
• Monitor and audit Microsoft 365 security features, such as Azure AD Identity Protection and Microsoft Defender for Office 365
• Collaborate with the security team to ensure compliance with data protection and privacy regulations

Collaboration Tools:

• Manage Teams and other collaboration tools to enhance internal communication and collaboration
• Provide support and training to end-users on collaboration tools and best practices

Troubleshooting and Issue Resolution:

• Investigate and resolve incidents related to Microsoft 365 applications and services
• Work closely with end-users to address and resolve technical issues in a timely manner

Upgrades and Enhancements:

• Stay abreast of new Microsoft 365 features and updates, evaluating their applicability to the organization
• Plan and execute upgrades and enhancements to the Microsoft 365 environment to ensure optimal performance and feature utilization

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field
• Proven experience as a Microsoft O365 Administrator or similar role
• In-depth knowledge of Microsoft 365 applications, including Exchange Online, SharePoint Online, OneDrive for Business, and Teams
• Strong understanding of security best practices and experience implementing security measures within the Microsoft 365 environment
• Familiarity with compliance standards and regulations, such as GDPR and HIPAA
• Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams
• Certifications such as Microsoft Certified: Modern Desktop Administrator Associate or Microsoft Certified: Messaging Administrator Associate are a plus