Acumatica is a leading provider of cloud business management software that empowers small and mid-size businesses to unlock their potential and drive growth. Built on the world’s best cloud and mobile technology and a unique customer-centric licensing model, Acumatica delivers a suite of fully integrated business management applications, such as Financials, Distribution, CRM, and Project Accounting, on a robust and flexible platform. In an interconnected world, Acumatica enables customers to take full control of their businesses, play to their organizations’ unique strengths, and support their clients by following them anywhere on any device.
Acumatica’s culture is casual and high-energy. We are passionate about our product and our mission and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world. Acumatica offers exceptional professional and financial growth potential.
We’re hiringanApplicationSupport Consultant – L2for our Support Team!
This is a perfect role for a person who enjoys troubleshooting complex issues, is passionate about new technologies, who wants to grow with Acumatica and be part of strong engineering team!
What you’ll do:
As anApplicationSupport Consultant – L2,you will directly interact with our partners and customers ensuring the highest level of customer satisfaction through technical mentoring, coaching and consulting services, as well as acting as a client advocate to resolve issues, and to improve process and the application.
Responsibilities:
Qualifications:
Us:
We are passionate about quality, and enjoy optimizing our systems for speed, reliability and scale. We strive to build easy to use, beautiful, well-structured products that delight our customers. Our team is built from culturally and linguistically diverse backgrounds, and we are seasoned veterans of working with a distributed team, across multiple time zones. English is the glue that holds us together, but multiple languages are spoken throughout our offices in Seattle, Columbus, Washington, Montreal, Moscow Myanmar, Indonesia, Thailand, Vietnam and Philippines and Singapore.
Acumatica Cloud ERP products are used by thousands of organizations on all continents (USA, Canada, Southeast Asia, Australia, New Zealand, Western Europe) every day.
Acumatica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
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