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Technical Support

Acute Informatics Private Limited Hiring For Remote support technical service desk Support Engineer at Kolkata ,  Full Time

Assistance to users for accessing applications
Providing them FAQs based on the call trends
Troubleshoot desktop operating system problems
Troubleshoot desktop application problems
Install/configure desktop O/S & Applications
Configure & update Antivirus software
Patch management for desktops ensure critical patches are updated on schedule
Providing immediate notification to PRIL of system outages on critical systems, and providing progress updates in accordance with the Procedures Manual.
Resolve all Hardware and Paper Jam Issues with respect to Printers
Coordinate with Hardware support teams and resolve any hardware failures in the printers
Resolve any issues for the print service due to virus in the network.

Job Overview

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  • Location:
  • Job Title: Acute Informatics Private Limited Hiring For Remote support technical service desk Support Engineer at Kolkata , 
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